Automate ThousandEyes Insights
ThousandEyes Integration for Automated Network Troubleshooting
The NetBrain and ThousandEyes integration helps network operations teams turn performance degradation alerts into automated network diagnostics. When ThousandEyes detects path instability or latency issues, NetBrain uses live network data to map the affected path, investigate device behavior, and accelerate root cause analysis across hybrid environments.
From Experience Metrics to Automated Root Cause
ThousandEyes identifies performance degradation across WAN, Internet, SaaS, and cloud edges. NetBrain uses that context to map the affected path, validate device behaviors, and execute diagnostic workflows accelerating Root Cause Analysis (RCA) and reducing time spent chasing symptoms.
How It Works
Why It Matters
ThousandEyes helps teams detect latency, path instability, and user-experience degradation across the Internet and hybrid environments. NetBrain extends that visibility with automated network troubleshooting, live path mapping, and device-level diagnostics so operations teams can investigate incidents faster, reduce manual analysis, and act with greater confidence.
- Correlate ThousandEyes’ experience metrics with live network reality
- Accelerate RCA with automated diagnostics and path validation
- Reduce manual troubleshooting across hybrid, cloud, and Internet edges
- Improve uptime by turning visibility into actionable automation
"NetBrain automations allow this department to proactively find and fix configuration drift, security flaws, and potential application issues before they affect users."
"NetBrain is really a lifesaver. We have so many users who leverage the NetBrain data every day."
"When operations engineers want to troubleshoot an incident, assess the impact of a change, or to interact with devices in real time, they go to NetBrain."
Frequently Asked Questions
- What products and versions is this integration compatible with?
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Compatible with ThousandEyes Alerts & API, Endpoint Agents and NetBrain R12.1 and higher.
- What is the NetBrain and ThousandEyes integration?
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The NetBrain and ThousandEyes integration helps operations teams investigate performance degradation by combining ThousandEyes path visibility with NetBrain’s live network mapping and automated diagnostics. It gives teams a faster way to move from alert to root cause analysis in hybrid environments.
- How does NetBrain help troubleshoot ThousandEyes alerts?
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When ThousandEyes identifies latency or path instability, NetBrain can retrieve the related path data, map the affected network route, and run automated device-level diagnostics. This reduces manual troubleshooting and helps teams isolate likely causes faster.
- Can this integration help reduce MTTR for network incidents?
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Yes. The integration reduces time spent correlating alerts, path data, and device behavior across different tools. By automating investigation steps, it helps operations teams reach root cause faster and respond with less operational risk.
- What types of teams benefit from a ThousandEyes integration with NetBrain?
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Network engineers, NOC teams, infrastructure automation teams, and IT operations leaders benefit most. The integration is useful for organizations that need faster diagnosis across hybrid, cloud, WAN, and Internet-dependent services.
- Does ThousandEyes provide device-level network diagnosis on its own?
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ThousandEyes is strongest for end-to-end path and experience visibility (and can add some device/interface context), but NetBrain adds live topology + automated device-level diagnostics to turn degradation signals into operational findings.
- What environments is this integration best suited for?
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It is well suited for multi-vendor, hybrid enterprise environments where performance issues may involve Internet paths, branch connectivity, cloud edges, or complex routed infrastructure. It is especially useful where teams need a reliable network source of truth during incident investigation.
- How is NetBrain different from using ThousandEyes alone?
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ThousandEyes shows where degradation is happening across paths and user experience. NetBrain helps teams investigate the network side by mapping live topology, validating device behavior, and automating diagnostic workflows.
- Why use NetBrain with existing ITSM and observability tools?
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The value is in operationalizing what those tools detect. NetBrain helps teams turn alerts and incident triggers into structured, repeatable network diagnostics and faster RCA.